Literature review on multi-appointment scheduling problems in hospitals

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Robust Appointment Scheduling

We consider the problem of appointment scheduling in a robust optimization framework. The appointment scheduling problem arises in many service operations, for example health care. For each job, we are given its minimum and maximum possible execution times. The objective is to find an appointment schedule for which the cost in the worst case scenario of the realization of the processing times o...

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Automated Appointment Scheduling

We describe a spoken language system that schedules appointments over the telephone. The system has a calendar of available times for some service that callers want to obtain. The system and the caller engage in a cooperative dialogue until a mutually satisfactory appointment time can be found and scheduled. The system has three parts: a speech recog-nizer based on neural network phoneme classi...

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This article proposes a framework to model and reason on what we call multi-calendar appointment scheduling problems. Multicalendar appointment scheduling problems such as planning a phone conference of three persons in France, Tunisia, and Japan refer to various temporal conditions, involving arbitrary calendric types such as months (Islamic months are defined differently from Gregorian months...

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Practical Principles in Appointment Scheduling

Appointment schedules aim at achieving a proper balance between the conflicting interests of the service provider and her clients: a primary objective of the service provider is to fully utilize her available time, whereas clients want to avoid excessive waiting times. Setting up schedules that strike a good balance is severely complicated by the fact that the clients’ service times are random....

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Practical Quantum Appointment Scheduling

We propose a protocol based on coherent states and linear optics operations for solving the appointmentscheduling problem. Our main protocol leaks strictly less information about each party’s input than the optimal classical protocol, even when considering experimental errors. Along with the ability to generate constant-amplitude coherent states over two modes, this protocol requires the abilit...

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ژورنال

عنوان ژورنال: European Journal of Operational Research

سال: 2019

ISSN: 0377-2217

DOI: 10.1016/j.ejor.2018.03.001